Fire Safety, Commercial Building Safety Compliance, Reseidenital Rental Smoke Alarms

 Quotation / Maintenance Authority - Terms and Conditions

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Terms & Conditions

By signing this Quote/Maintenance Authority you agree on behalf of the Client to the following:

  • All service work is assumed to be during normal hours. Out of hours works and works of a non-continuous nature will incur extra charges. The quotation is conditional on full access being allowed to the Service Technician to carry out the work. No allowance is made for delays due to locked doors, late cancellation or failure to attend appointments etc.

  • Whilst you will be advised of any defects we find, MES cannot take any responsibility for system pressure loss/increase, work and/or damaged equipment, or for false alarms that such equipment may generate to the fire brigade, whether or not MES has notified you of any defect.

  • In an emergency, MES will endeavour to have a Technician on site within 2 hours from the time of the initial call. (During normal business hours)

  • MES will not accept responsibility for false alarms unless it can be proven that our Technician is at fault as a result of workmanship.

  • The following extra services, if required, will incur an extra charge –

    • All repairs, rectification and replacement of missing equipment in order to meet the current Australian Standards

    • Overhauling of associated fire protection equipment, pump servicing and/or repairs (Applies to FIP Units)

    • Work on equipment not included in this proposal

    • Testing to/and including levels of service other than those stated

    • Spare parts and fittings, emergency callouts, tri-annual overhauls, diesel fuel and/or lubrication (if applicable)

    • Standard height operation applies to this agreement, and special access equipment, hire of ladders, scissor lifts etc. to gain access to detectors or equipment for testing or maintenance will incur additional costs

    • Parts and labour required to repair damage caused by acts of God, negligence, vandalism, misuse, water or electrical transients/surges

  • MES will service and maintain the equipment in accordance with applicable Australian Standards, The Building Code and accepted industry practice in the absence of applicable Australian Standards and any Special Conditions

  • MES will inspect and service the equipment at the start of the contract term and then at intervals prescribed by Australian Standards until the services are cancelled.

  • MES may replace or repair the equipment to achieve compliance with Australian Standards and accepted industry practice.

  • Any equipment supplied by MES will remain the property of MES until the Client has paid for it. The Client authorises MES to enter the premises at which any such equipment is located to repossess at any time.

  • The risk in any equipment supplied by MES will pass with physical possession of the equipment.

  • Fees and charges will be adjusted annually by 3% or the Consumer Price Index, whichever is greater.

  • The Client will pay MES for any equipment replacements or repairs in accordance with MES’s standard price applying from time to time.

  • The Client must make any payments owing to MES within 30 days of the date on an invoice unless otherwise agreed.

  • Any applicable Goods and Services Tax will be payable by the Client.

  • MES may charge interest on all monies due to it at a rate being 2% above the rate prescribed under the Penalty Interest Rates Act 1983 from time to time and computed from the due date for payment until the date payment in full is received by MES.

  • Cost and charges which are not incorporated in this quotation and which subsequently required by the Client to become part of the service provided by MES will be charged to the Client. Such fees include, with limitation, third party accreditations, licence fees, provision of AESMR documents and logbooks.

  • The Client must ensure that MES will have sufficient and unimpeded access to the equipment to inspect service and maintain.

  • The Client will immediately notify MES if it notices any malfunction or failure of the equipment or if the equipment has been used.

  • The Client must obtain the written approval of MES before assigning its rights under this Authority.

  • To the extent allowed by law, MES will not be liable in contract, tort (including negligence) or otherwise for any direct or consequential damage, loss or cost of any kind suffered by the Client or any person claiming through the Client arising out of or in relation to the services or any equipment provided to the Client in accordance with this Authority.

  • The Client indemnifies MES against all claims, demands, proceedings, costs, losses, damages and expenses of any kind arising directly or indirectly out of or in relation to the services or equipment provided to the Client in accordance with this Authority unless MES is solely liable for such claims, demands, proceedings, costs, losses, damages or expenses.

  • The Client will exempt MES for any liability arising from the election that Hydrants be inspected annually only rather than monthly and will indemnify MES in relation to any claims arising out of or in relation to the Client’s election that Hydrants be inspected annually rather than monthly with the exception of sites services in accordance with AS1851-2005.

  • The exemptions of liability and indemnities provided by the Client under this Authority will survive termination of this Authority.

  • MES may cancel its services to the Client immediately if the Client defaults in any payment due to MES or fails to provide appropriate and sufficient access to the equipment or if the Client becomes bankrupt or insolvent or likely to become bankrupt or insolvent or for any other reason.

  • The Client reserves the right to cancel this agreement if not satisfied with the service provided by MES by giving one month’s notice in writing. All monies owing at the time of notice given will be paid to MES under the contractual agreement.

  • The Client must provide in writing any intention to cancel the Authority. Failure to do so may incur charges.

  • If MES cancels its services to the Client, all monies then owing to MES will be immediately due and payable and the Client will be obliged to pay all monies owing to MES notwithstanding the cancellation.

  • The Term of Agreement, will be for an initial period of 3 continuous years, as of the date of signing of this agreement, and then by negotiation of both parties from there on.